For clients not utilizing insurance benefits or are using out-of-network benefits to see a clinician: You are entitled to receive a “Good Faith Estimate” of what the charges could be for psychotherapy services provided to you and your family. While it is not possible for a clinician to know, in advance, how many sessions may be necessary or appropriate, a Good Faith Estimate provides an estimate of the cost of services provided. Your total cost of services will depend on the number of therapy sessions you attend, your individual circumstances, and the type of services that are provided to you.
You will receive a copy of your bill. After your insurance has paid, we'll provide you with a monthly statement of your account.
While we do verify your insurance coverage before your first appointment, it is the client’s responsibility to contact their insurance plan to check if outpatient mental health services are covered, and to verify what your copay or your deductible and coinsurance balances are. We can go over your coverage with you at the time of your appointment to help you have a better understanding of what costs you might be responsible for.
We do verify our provider’s network status prior to your first appointment. However, it is the client’s responsibility to verify their provider is in network with their insurance company.
Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.
If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.
Please contact our office manager, Gina Pashby at 402.261.8313 for any questions about your bill. She would be happy to assist you.